How do I contact customer support?

Most questions can be answered in the help guides, but if you still need to talk to a customer support representative, please read below.

When emailing customer support, please:

• Be as descriptive as possible when describing your issue/question.
• Provide the exact steps you took when experiencing your problem.
• Provide any relevant billing information to your question.
• Be kind. Support reps are people too, and all they want to do is help.
• Be patient. We will reply ASAP, but sometimes it can take up to 24 hours or so for a reply.

If you are having trouble, please contact us.